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Exhibitor Big Ideas

Activating Field Teams: How ULTA Beauty and CVS Health Modernized Loss Prevention

Learn how ULTA Beauty and CVS Health reimagined loss prevention by giving Agilence LP software directly to their field teams — no analysts required. Discover how user-friendliness and smart data access helped drive faster, smarter investigations, boost team confidence, and make a measurable impact. We’ll explore the journey from initial rollout to full team adoption and preview upcoming AI capabilities that will further equip field users to act decisively. This session is a must for retailers looking to modernize LP without adding headcount.

Melinda Black
Melinda Black

Vice President, Loss Prevention Field

ULTA Beauty

Keneavy Krenzin
Keneavy Krenzin

Vice President, Product Management

Agilence, Inc.

John Robinson
John Robinson

Central Investigations, Director of Internal Investigations

CVS Health

Agilence